FAQ | Ocean Yoga Kenting

How should I handle cancellations if I need to cancel my reservation?

The beach yoga class needs to be canceled at least 48 hours before the start. If the class cannot be attended due to reasons out of your control (such as bad weather, epidemic, etc.), the date can be changed or a full refund can be made. General classroom courses need to be canceled 4 hours before the start. You can call our contact number: 0958080066, we will cancel the appointment for you and refund your fee.
Can I bring my pet to class?

Unfortunately pets are NOT allowed because of hygiene and safety reasons.
How can I pay?

We provide transfer payment and LinePay. When you make an appointment, please leave your contact number, and we will have someone contact you to provide you with the payment details.
What is the location, time and price for a beach yoga class?

Location: Nanwan Beach Hours: - Sunrise Yoga: 5:30 am to 6:30 am - Sunset Yoga: 4:00 pm to 5:00 pm Fee: NTD 800 per person Notes: 1. We provide yoga mats, You must bring your own sunscreen, water, and towels. 2. It is recommended to wear swimwear. 3. Please arrive 10 minutes early, meeting point is on Nanwan Road, opposite the 7/11. 4. If you cannot attend the class due to reasons out of your control (bad weather, epidemic, etc...), you can change the date or get a full refund. You can make an appointment directly on our website, or contact our staff to make a reservation. Contact information: 0958050066 / LINE ID: https://line.me/ti/p/-S238WbQL8
Can I pay with a credit card?

Currently, we only provide bank transfer and LinePay payment methods, and do not provide credit card payment.
How can I contact you?

Phone: 0958080066 LINE ID: jiawanlai
Where is the location of the Studio?

Our Studio is located in Hengchun Township, near the North Gate (Beimen - 北門), with several hotels and homestays in the vicinity. If you need detailed directions or a map, please contact us through our website or call us at 0958080066. You can also find more information about the classroom location on our website: https://www.oceanyogakenting.com/
Is yoga experience required?

No experience is required for attending our classes. Our classes are small-group based and suitable for students of all levels. The instructor will arrange the class based on everyone's situation, and beginners to experienced yoga practitioners are welcome to participate.
What should I do if I encounter payment issues?

If you encounter payment issues, please call us or contact our customer service staff through LINE, and we will do our best to assist you in solving the problem. Contact information: 0958050066 / LINE ID: jiawanlai
Can I attend class during my menstrual period?

Yes. Our instructor will provide corresponding class adjustments to ensure your comfort and safety.
How can I confirm my reservation is successful after I complete the bank transfer payment?

After making the bank transfer payment, please send the payment receipt to our LINE ID and we will confirm your reservation after the payment is verified. Contact information: 0958050066 / LINE ID: jiawanlai
What do I need to bring to class?

We provide yoga mats and yoga equipment, as well as drinking water. If you need a towel, please bring your own.
How to book a class?

You can make an appointment through our website or call us to make an appointment. Please leave your contact number and LINE ID when making an appointment, and our staff will contact you with the payment details. Please note that the payment must be completed for the reservation to be complete. Website link: https://www.oceanyogakenting.com/
Is it required to make a reservation in advance?

Yes, we recommend that you make a reservation in advance to ensure that the venue and time of your choosing have available spots. You can make a reservation through our website or call us. Website link: https://www.oceanyogakenting.com/ Contact information: 0958050066 / LINE ID: jiawanlai